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Jammies Customer Service

OUR GUARANTEE

JAMMIES wants you to be completely satisfied with your purchase. If, for any reason, you are unhappy with your JAMMIES, please call (310) 471-7532 within 7 days of receipt of your JAMMIES order, or contact us through the contact form on our home page and we'll refund your purchase, less shipping and handling. That's a promise!

SHIPPING

JAMMIES ships with the USPS in Priority Mail containers or by FedEx ground. You will receive notification by email when your order has shipped, or you can track it through your account. When your package arrives, please refrigerate your items for 24 hours as the trauma of shipping may liquify the delicate contents.

LOST/DAMAGED PACKAGES

Our products are made fresh daily with tons of love and packed carefully. Should any jars be broken in transit (or you have suspicions your carrier has absconded with the goods), we will gnash our teeth and weep with you, as we may not be able to replace the identical jam. However, we will ship out a substitution as soon as possible. We merely ask that you dispose of the remains in a respectful manner after calling (310) 471-7532.

THE WAITING LIST  

Making jam by hand is a time-consuming affair. Every batch is carefully hand cut, then infused with spices before landing in the jam pot for a rapid boil. As production is limited to batches of no more than 15 jars at a time, we often sell out of a flavor as soon as we post it. However, if you join our waiting list,you'll be notified first of our next production, giving you a 24 hour window to purchase our products on a first-come-first-served basis before being offered to the general public. We hope this will prevent any disappointment for our loyal customers.

SPREAD SOME JAMMIES AROUND TO YOUR FRIENDS !

We offer gift cards, handwritten of course, to accompany your thoughtful purchase. Just leave us a note in our Message or Gift Card box when you place your order and we'll include a pretty card with that special note from you.

CORPORATE GIFT IDEAS

JAMMIES takes the struggle out of gift giving by providing that touch of home to all our orders. Let JAMMIES show your customers you're thinking of them with a selection of our high quality artisanal jams, made to order.

Call Us. We Speak Jam. (310) 471-7532

WHOLESALE INQUIRIES

If you are interested in carrying our products in your store, please use the Contact Us form and we'll send you a wholesale link for ordering.


Looking for our Privacy policy? Read it here.
Want to know what the lawyers made us say? Find the legal stuff here.

JAMMIES
A Hug in Every JarSM
264 S La Cienega Blvd #1233
Beverly Hills, California 90211
(310) 471-7532

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DON'T MISS OUT!

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